Project Case Studies
Proven success stories showcasing how we've helped government agencies and enterprises modernize their operations and drive digital transformation.
Louisiana DCFS Fraud and Recovery Case Management (CMIS)
Background
In 2003, the Louisiana Department of Children and Family Services needed a modern system to manage investigations of public assistance fraud, primarily involving the SNAP program. The agency partnered with Blue Streak Technologies to replace paper based processes with a workflow driven platform.
The Challenge
DCFS investigators required a single system to manage intake, case tracking, investigative documentation, prosecution activities, sanctions, and recovery. The State also needed analytics to identify fraud trends using SNAP EBT transaction data.
Blue Streak's Role
Blue Streak designed and implemented the Case Management Information System (CMIS) on the OpenText (Metastorm) BPM platform. The solution included fraud hotline and web based intake, investigation and documentation workflows, prosecution and sanction tracking, recovery management, GIS based analytics using daily EBT feeds, and integrated reporting. Blue Streak also developed related DCFS systems, including the Fraud Hotline and Adoption Sealed Records applications.
Modernization
In 2022, Blue Streak modernized CMIS to the OpenText AppWorks platform, improving scalability and integration capabilities while maintaining the system's core functionality and proven design patterns.
Impact
CMIS has supported Louisiana's fraud detection and recovery operations for nearly twenty years. The platform remains a critical component of the State's eligibility and case management ecosystem and continues to evolve under Blue Streak's support, demonstrating the longevity and value of properly designed government systems.
Challenge
Managing SNAP fraud investigations and recovery with paper-based processes
Solution
OpenText BPM platform with fraud hotline, case tracking, GIS analytics, and modern AppWorks upgrade
Result
Nearly twenty years of fraud detection and recovery operations with continued platform evolution
New Jersey SIROMS
Background
After Superstorm Sandy in 2012, the New Jersey Department of Community Affairs needed a statewide system to manage recovery programs funded through HUD CDBG Disaster Recovery grants. The State required a centralized platform to streamline application intake, eligibility, compliance, and payment processing at scale. Blue Streak Technologies was selected as a key development partner based on its proven success with large disaster recovery systems in Louisiana.
The Challenge
New Jersey needed a unified system to manage thousands of applicants, incorporate complex federal rules, provide financial oversight, and maintain transparent reporting across every recovery program. The solution needed to support both citizens and program staff while ensuring compliance with federal and state audit requirements.
Blue Streak's Role
Blue Streak helped design and develop the Statewide Information and Recovery Operations Management System (SIROMS), delivering key workflow applications on the OpenText (Metastorm) BPM platform. The team built functionality for:
Key Features
Intake and eligibility verification, Funding and payment authorization, Compliance and audit tracking, Document management, GIS and mapping support, Integration with financial and reporting systems
Impact
SIROMS became the central system supporting New Jersey's long term Sandy recovery operations. The platform replaced manual, dispersed processes with automated workflows and provided statewide visibility into program performance. This success established Blue Streak as one of the most experienced disaster recovery BPM developers in the United States.
Challenge
Statewide disaster recovery system management after Superstorm Sandy
Solution
OpenText BPM platform with integrated workflows
Result
Centralized platform serving thousands of applicants with automated federal compliance
Puerto Rico COR3 Disaster Recovery System
Background
After Hurricanes Maria and Irma devastated Puerto Rico in 2017, the island established the Central Office for Recovery, Reconstruction, and Resiliency (COR3). Its mission was to coordinate reconstruction and manage billions in federal recovery funds. In 2018, COR3 began development of the Disaster Recovery System (DRS), a unified technology platform to support program delivery across the entire island.
The Challenge
Puerto Rico required a system that could handle large federal funding streams, support municipal and territorial government partners, and provide transparency to ensure responsible use of recovery funds. The platform needed to modernize how recovery projects were tracked and managed.
Blue Streak's Role
Blue Streak was selected as a subcontractor based on its success supporting Louisiana's Road Home program and New Jersey's SIROMS initiative. The team contributed to development of several core components in the DRS platform.
Key Components
Web based applicant and grantee portals, Financial management for allocations, payments, and invoicing, Project management workflows, Enterprise content management for large document volumes, Reporting and analytics for oversight and monitoring
Impact
The DRS platform created a centralized recovery ecosystem designed to make Puerto Rico stronger, more resilient, and more transparent during reconstruction. Blue Streak's role ensured the solution leveraged proven disaster recovery design patterns that had already succeeded in multiple states.
Challenge
Managing billions in federal recovery funds across an entire island after hurricanes Maria and Irma
Solution
Unified DRS platform with web portals, financial management, and enterprise content management
Result
Centralized recovery ecosystem providing transparency and leveraging proven disaster recovery patterns across multiple states
Hammond Northshore Regional Airshow Mobile Application
Background
The Hammond Northshore Regional Airshow is a major Louisiana aviation event attracting thousands of attendees annually. The event requires sophisticated real-time communication, vendor coordination, schedule management, and public safety messaging. The Airshow previously relied on printed materials, social media posts, and a static website — an approach that struggled to keep pace with attendee needs and operational demands during peak event days.
The Challenge
The Airshow needed a mobile-first solution that could deliver real-time schedule updates for performances and vendor activities, provide an interactive vendor map with detailed listings, centralize announcements and emergency alerts, and reduce strain on staff through automation. Limited cell service during the event added another layer of complexity, requiring robust offline functionality.
Blue Streak's Role
Blue Streak Technologies designed and developed native mobile applications for iOS and Android, purpose-built for high-traffic public events. The solution was distributed through official app stores and included architecture for live schedule updates, an interactive vendor and exhibitor map, real-time alert and announcement capabilities, offline-friendly content delivery, sponsor visibility features, and a native mobile user interface optimized for each platform.
Key Features
Live schedule and performer updates pushed instantly to app users, Interactive vendor directory with searchable categories and booth locations, Real-time announcements for weather, parking, safety, and schedule changes, Offline-friendly design to function reliably during high cell tower traffic, Custom sponsor banners and branded sections, Push notifications for critical updates and announcements, Native performance and seamless platform integration
Impact
The application achieved thousands of downloads across iOS and Android app stores, dramatically reducing attendee confusion and questions through real-time updates, improved vendor visibility and user engagement throughout the event weekend, eliminated dependency on printed schedules and static communications, and enhanced the overall attendee experience. Airshow leadership received positive feedback from visitors, vendors, and sponsors. Blue Streak established a repeatable event technology framework adaptable for future Louisiana events and similar public gatherings.
Challenge
Delivering real-time updates, vendor coordination, and attendee engagement for a major annual aviation event
Solution
Native mobile application distributed through iOS and Android app stores with real-time updates, interactive maps, and offline capabilities
Result
Enhanced attendee experience with thousands of downloads, improved vendor visibility, and established framework for event-based apps